Operating Hours
Mn - Fr : 8:00am - 7:00pm
St - Sn : 8:00am - 6:00pm

Dangerous Goods Department
Tel : 03-31688211 ext : 1044
Fax : 03-31688229
Mobile : 012-2778816
Email :

Free Zone Department
Tel : 03-31688211 ext : 1016
Fax : 03-31650542
Mobile : 012-2775713
Email :

Top Panel
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Friday, 01 July 2022

FAQ

Where can I download Port Klang LCL Deconsolidation tariff?
Port Klang LCL Deconsolidation tariff can be downloaded from PKA website under the click menu “Tariff”

I am a Haulage Operator and I would like to register my company with Port Klang Authority. How to I submit my registration?
Please submit your registration online at www.my1port.com. A video tutorial is available to guide you with the registration process.

How to register and apply for a Port Ancillary Services License?
Port Ancillary Services License can be registered and applied through online ePASS portal Version.2 at http://pkapp.pka.gov.my/ancillaryv2/ or through Port Klang Authority (PKA) official website at www.pka.gov.my by following the steps below:- www.pka.gov.my > Online System > eLicencing > Ancillary Services > License Application ePass.
To facilitate the application process, applicant are requested to read the user guide which can be downloaded at ePASS portal Version.2

What are the documents required to get Port Ancillary Services License in Port Klang?
List of supporting documents required for each services can be downloaded at ePASS portal Version.2 or via the following link:
http://pkapp.pka.gov.my/ancillaryv2/doc/Senarai%20Semak%20Dokumen%20Sokongan.pdf

How long does it take to process the license?
Applications with complete documents will take up to 30 days to process.

What medical facilities are available to retirees?
General Order Chapter F (Medical) Year 1974 stipulates that Federal Public Service officers and retirees who receive pensions as well as their qualified family members are eligible for free medical facilities at Government hospitals/clinics.

Eligibility for eligible retirees and dependents are as follows:
1. Federal Public Retirees
2. Husband/ Wife
3. Widow/ Widower (considered a retiree family as long as not remarried)
4. Children:
i. under 18 years of age; or
ii. if still in school, under the age of 21; or
iii. A child who is destitute due to a brain or physical weakness and is unable to support himself, regardless of his age provided that the disability is experienced before the child reaches the age of 21 years.
The medical facilities provided are based on Service Circular No. 21 of 2009 - Medical Facility Expenditure Application Rules and among the facilities allowed are the supply of medicines and medical equipment as well as kidney disease treatment facilities.

What form is used to apply for reimbursement and/or medical application (supply of medicine and medical equipment as well as kidney disease treatment facilities):
Medical Form 1/09(T)

What is Internal Audit?
Internal Audit is an independent and objective activity that provides assurance and consultation to add value and enhance the operations of the organization. It helps organizations to achieve their goals by taking a systematic disciplinary approach to evaluating and improving the effectiveness of risk management, control and governance processes.)

What is the Function of Internal Audit?
The Internal Audit Department functions are:
a) Responsible for ensuring that everything that has been set is implemented in line with the objectives of PKA and its subsidiaries based on circulars, acts, regulations (by-laws) and other relevant acts.
b) Ensure that adequate control is exercised over the day-to-day operations of PKA and its subsidiaries.
c) Ensure completeness and accountability for assets, revenue and expenditure.
d) Ensure the efficient, effective and economic use of resources, energy and assets.
e) Ensure that finance management is carried out in accordance with established procedures.
f) Has the power to conduct investigation to ensure that all matters in paragraphs 1 and 5 are complied,

Who has to comply with the International Ship and Port Facility Security (ISPS) Code?
The ISPS Code, which is made mandatory by Chapter XI-2 (Special measures to enhance maritime security) of the SOLAS Convention, applies to the following types of ships engaged on international voyages:
(1) passenger ships including high-speed passenger craft;
(2) cargo ships, including high-speed craft of 500 gross tonnage and upwards; and
(3) mobile offshore drilling units.
SOLAS Chapter XI-2 and the ISPS Code also apply to port facilities serving such ships engaged on international voyages.

Are visitors who want to deal in the port area should have a pass / entry permit?
Visitors who wish to deal in the port area must necessarily have a pass / permit access to the port.

How far were Port Auxiliary Police jurisdiction?
Port Police is authorise for all assets under the supervision of Port Klang Authority. Port Auxiliary Police also collaborated with the following agencies to enforce the laws:
1. Royal Malaysian Police
2. Marine Police
3. APMM (Malaysia Maritime Enforcement Agency)
4. MKN (Malaysia Security council)
5. Malaysia Marine Department
6. Royal Malaysian Custom
7. Malaysia Immigration Department
8. Chief Government Security Officer’s Office

Do the suppliers need to register with LPK to offer products and services to LPK?
No. Quotation / tender notice will be advertised on LPK's official website / social media from time to time, suppliers may submit their quotation by following to the terms stated

How to contact Free Zone Department, Port Klang Authority (PKA)?
Free Zone Department, PKA can be contacted via;

Telephone : 03-3168 8211 ext. 1016
Mobile number : 012-277 5713 / 012-444 0461
Email : This email address is being protected from spambots. You need JavaScript enabled to view it.

What are commercial activities in Free Zones?
Commercial activities include trading (excluding retail trade), breaking bulk, grading, repacking and relabelling.

How to declare ZB documents?
Declaration of ZB1 (import), ZB1 (export), ZB1 (transhipment) and ZB4 are declared through eDCFZ system.
Declarant is advise to contact DagangNet at 1-300-133-133 or email to This email address is being protected from spambots. You need JavaScript enabled to view it. for assistance on the system.

Where the hot work permit were can be obtained?
Hot Work Permit will only be issued by the Northport Fire Department for hot work conducted in Northport and Southport areas. While hot work is carried out in Westports, hot work permit will issued by the Westports Fire Department.

Which agency issued the gas free certificates?
According to the Merchant Shipping Ordinance, for hot work on board vessel, gas free certificates may be issued by the Science Officer, from Department of Chemistry Malaysia.

What Is Port Limit?
The Boundaries Of The Area Over Which The Port Has Jurisdiction Over Navigation And Port Operational Procedures.

What Is Port Limit Of Port Klang?
The Port Limit Of Port Klang Is Defined Under Merchant Shipping Ordinance 1952.

What is the Sosial Media for PKA?
i. Instagram – pkamalaysia
ii. Facebook – pkamalaysia
iii. Twitter – myportklang

How to reset eDCFZ System account password?
For enquiry or change password, please include your username and agent code and email to:

1. En Azli Bin Mohd Nor (This email address is being protected from spambots. You need JavaScript enabled to view it.),
2. En Norhuzaimey Bin Adnan (This email address is being protected from spambots. You need JavaScript enabled to view it.),
3. Pn Amelia Bt. Mohd Sanusi (This email address is being protected from spambots. You need JavaScript enabled to view it.),
4. Pn Suhana Bt. Abdul Razak (This email address is being protected from spambots. You need JavaScript enabled to view it.)

What are the facilities offered in Port Klang?
Facilities at Port Klang can be referred to http://www.pka.gov.my/index.php/en/facilities/

What are the tariffs for cargo and containers at Klang Port?
Port Kelang Authority (Scale of Rates, Dues and Charges) By Laws 2012
Port Kelang Authority (Scale of Rates, Dues and Charges) (amendment) By Laws 2015
Port Kelang Authority (Scale of Rates, Dues and Charges) (amendment) (amendment) By Laws 2015

If User have any concerns about Port Klang Net System, do users need to meet the officer at the Port Klang Authority Headquarters?
For any issues regarding the Port Klang Net system, users may email to the secretariat by email This email address is being protected from spambots. You need JavaScript enabled to view it. / This email address is being protected from spambots. You need JavaScript enabled to view it. or by telephone 03- 3168 8211 ext 2110 / 2109

How can a user reset the password for Klang Net port system?
1. Go to Login page then click Forget Password
2. Insert Email, ROC No. and Category then Request Password
3. User will received an email contain new password

How do I apply for a working/academic visit to Port Klang?
Application for a working/academic visit to Port Klang can be made by submitting a formal letter/email to Corporate Communications Department.

How to get Port Klang Authority publication?
Port Klang Authority publication can be downloaded via link below:
i.Annual Report : http://www.pka.gov.my/index.php/en/download/category/64-annual-report
ii.Corporate Video : http://www.pka.gov.my/index.php/en/about-us/port-klang-authority/corporate-video
iii.Newsletter : http://www.pka.gov.my/index.php/en/download/category/69-newsletter

When are the North Port, South Port and West Port privatized?
North Port and South Port have been privatized to Northport (Malaysia) Bhd. (NMB) for a period of 21 years effective from 1st December 1992 and the concession period has expired on 30th November 2013. However, the government has agreed to extend the NMB concession period for 30 years effective from 1st December 2013 to 30th November 2043.

West Port has been privatized to Westports Malaysia Sdn. Bhd. (WMSB) for a period of 30 years effective from 1st September 1994 to 31st August
2024. However, WMSB concessions have been extended for an additional period of 30 years effective from 1st September 2024 to 31st August 2054 subject to the terms and conditions as stipulated in the Supplementary Privatization Agreement signed on 15th January 2010

What is the total Demised Area involved in Northport (Malaysia) Bhd. and Westport Malaysia Sdn. Bhd. privatization concession?
Total Demised Area involved in the privatization concession for Northport (Malaysia) Bhd. is 759.2853 acres and Westport Malaysia Sdn. Bhd. is 1,255.4 acres

How to contact Dangerous Goods Department, Port Klang Authority (PKA)?
Answer: Dangerous Goods Department, PKA can be contacted via;
Telephone : 03-3168 8211 ext. 1044
Mobile number : 012-3063404 (Nubhan)/ 012-2778816 (Hasnul)/ 012-3835022 (Quak)
Email : This email address is being protected from spambots. You need JavaScript enabled to view it.
Fax : 03-3168 8229

What are dangerous goods?
Dangerous goods are goods (substances or articles) that are potentially dangerous and are pose capable of significant risk to health, safety, property, environment & security when transported by air, sea, road and rail.

What is the meaning of PKA Group?
All dangerous goods having properties coming within the classes listed in the IMDG Code are regrouped into three groups according to their degree of danger.
For containerised and packaged dangerous goods; different treatment of handling within the port limits is assigned to each group as follow:-

PKA Group 1
Dangerous goods under this group can only be landed at such places and under such conditions as the Authority may impose from time to time. Vessel conveying such dangerous goods, unless otherwise agreed by the Authority, is prohibited from coming alongside any of the Authority’s berth.

PKA Group 2
Vessel conveying dangerous goods under this group may come alongside the Authority’s berths but the dangerous goods must be in direct transit and shall not be accepted into the Authority’s warehouses/open areas for storage unless otherwise agreed by the Authority.

PKA Group 3
Dangerous goods under this group may be stored at such places as may be authorised by the Authority depending on space availability and adequacy of preparatory facilities.
The handling method as assigned to each of the aforementioned group is not applicable to dangerous cargoes in bulk

How does the declaration of dangerous goods at the port?

Notification to PKA via eDCFZ system
Each dangerous goods that wish to enter / exit to / from port must be declared with PKA Dangerous Goods Department by the master or owner or agent or shipper or his agent.

Dangerous goods declaration must be submitted 48 hours prior arrival of the vessel / Estimated Time Arrival (ETA).

The Container Packing Certificate (CPC) is required for export container (attached via eDCFZ system)

For the following IMO Classes, permit / approval/ license from other government agenciesis required (attached via eDCFZ system).

IMO Class 1 : Royal Malaysian Police IMO Class 6.2 : Ministry of Health
IMO Class 7 : Atomic Energy Licensing Board
Waste (Except IMO Class 7) : Department of Environment

What action can be taken against the agent that does not submit a dangerous goods declaration?
The cargo or container will not be allowed to load/unloaded to/from the vessel and a police report will be lodged as per Kelang port Authority By-Law (amendment) 1989.

What are the Acts that been used by PKA to regulate the process and handling of dangerous goods at the port?
i. Port Authorities Act 1963
ii. Kelang Port Authority By-Laws (amendment) 1989
iii. Ports (Privatization) Act 1990

How does a user get the information on handling of dangerous good at Port Klang?
The information on handling of dangerous goods at Port Klang is available at PKA’s web-site. The list of telephone numbers or emails are also available in the web-site

What is meaning of Material Hazard in Bulk (MHB) in International Maritime Solid Bulk Cargo (IMSBC) Code?
IMSBC Code defines MHB (Material hazardous only in bulk) as materials which may possess chemical hazards when carried in bulk other than materials classified as dangerous goods in the IMDG Code.

What regulation or reference of handling solid bulk cargoes?

i. International Maritime Solid Bulk Cargoes Code
ii. Kelang Port Authority (Amendment) By-Laws 1989

How many categories of cargoes in IMSBC Code?
Three categories of cargoes in IMSBC Code:

Group A – Consists of cargoes which may liquefy if shipped at moisture content in excess of their transportable moisture limit.
Group B – Consists of cargoes which possess a chemical hazard which could give rise to a dangerous situation on a ship
Group C – Consists of cargoes which are neither liable to liquefy (Group A) nor to possess chemical hazard (Group B).

How to submit a declaration for solid bulk cargo?
Refer to Notice BIL 01/2020 in PKA website.
Subject: ADOPTION OF AMENDMENT 05-19 INTERNATIONAL MARITIME SOLID BULK CARGOES CODE (IMSBC CODE)

 

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Beg Berkunci 202,
Jalan Pelabuhan Utara
42005 Pelabuhan Klang
Selangor, Malaysia
Tel.: 603 - 3168 8211
Fax.: 603 - 3168 7626
Latitude: 3.009228 | Longitude: 101.392707
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